Frames are not included with prints, unless noted in name or description.
All sales are final. Should you have issues with your order, please contact ArtistryofAshleyJoi@gmail.com to discuss a resolution.
Shipping is via USPS or UPS. You will receive a tracking number via the website within 24 hours of shipment. Courier drop-offs are once weekly during the 2020 pandemic. Current shipping times are 7-14 days. Please allow up to 14 days for shipment before inquiring on the status of your order. Confirmation that your order is being processed will be sent to your email immediately after check-out. This is your assurance that your order is in-process. Inquiries for shipping updates within your shipping window cannot be answered at this time.
For expedited shipment, please inquire prior to placing your order by contacting ArtistryofAshleyJoi@gmail.com
Absolutely no changes can be made to orders upon completion of check out.
If local and choosing the pick-up option, please contact ArtistryofAshleyJoi@gmail.com to arrange for item pick-up. Pick-up is at the studio only, located in Charles County, Maryland.
Communication through paypal, email addresses associated with paypal, email addresses other than ArtistryofAshleyJoi@gmail.com, phone calls, text messages, and/or social media platforms should not be used to discuss order issues.
Please contact the team at AristryofAshleyJoi@gmail.com and expect to receive a response within 48 hours. Your patience is appreciated.